COMPANY CONFIDENTIAL | FOR INTERNAL USE ONLY | DO NOT COPY 7 •Assessments –Initial Level Of Care (LOC) for waitlist members –Ongoing annual eligibility assessments –Significant change in status COMPANY CONFIDENTIAL | Amerigroup has resources to help healthcare professionals care for our members. Filing a grievance with Amerigroup. Iowa Medicaid and Healthy and Well Kids in Iowa (Hawki) members: Dental benefits are available through the Iowa Medicaid fee-for-service program. Amerigroup Iowa, Inc: Focused on your health. •Amerigroup Provider Services 1-800-454-3730 •CBCM and Regional Managers are available by email and cell phone. presale-ia.css. Our precertification, referrals, claims and payment processes are streamlined to help you focus on what you do best – caring for your patients. April 1, 2016 Amerigroup Membership Coverage Begins. Welcome to the Amerigroup Iowa, Inc. network provider family! The user is responsible for determining the applicability and legality of this information and for determining the most recent law, statute or regulation(s) that may be applicable to the user’s particular situation. Amerigroup Iowa, Inc: Focused on your health. We are pleased you have joined our Iowa network, which consists of some of the finest health care providers in the state. April 1, 2016 Amerigroup Membership Coverage Begins. To log in, use your Availity ID and password. Amerigroup is now in the process of accepting applications to join the Amerigroup Iowa Health Link Program Network. This material is designed and intended for general informational purposes only. We’ve been helping Iowa families get and stay healthy since 2016. If you need an Availity ID, visit
Let us help you get the most from your health benefits. Our challenge is to find ways to help you use your resources as efficiently and productively as possible. Webinar recording available from Amerigroup Iowa, Inc. for network providers on SBA loans and other federal relief programs in response to COVID-19, Federal resources available for health care providers and employers in the federal CARES Act, Amerigroup Iowa, Inc. suspends select prior authorization rules and announces significant policy adjustments in response to unprecedented demands on health care providers, Precertification requirements for members dually eligible (Medicare and Medicaid eligible), Medicare Advantage — SNF admission reporting requirements for D-SNP plans, Clinical Criteria Web Posting August 2020, Updated claims submission requirements for Adult Day Center benefit. Join Our Provider Network. Posted: (3 days ago) COVID-19 update: Amerigroup Iowa, Inc. suspends select prior authorization rules and announces significant policy adjustments in response to unprecedented demands on health care providers (May 30, 2020) Listen now! Contact Amerigroup for more information on joining our network, Iowa Medicaid Provider Directory Volume 1, Iowa Medicaid Provider Directory Volume 2, Cost Sharing Provider Talking Points - IA Health Link, Cost Sharing Provider Talking Points - hawk-i. Dental benefits are not covered through Amerigroup. Amerigroup has resources to help healthcare professionals care for our members. Call Member Services at 1-800-600-4441 if you would like materials in another language or format including audio, braille or large print. Get help in another language Listen now! 24-hour Nurse HelpLine. Presented: May 2018 . 1-866-864-2544 Spanish: 1-866-864-2545 TTY 711. Visit
Write to us — Send a letter to: Grievance and Appeals Department Amerigroup Iowa, Inc. 4800 Westown Parkway, Ste. Amerigroup & You Providing care for those who need it most requires a team effort and there's no more critical person on this team than you the provider. 200 West Des Moines, IA 50266 To file a grievance: Call us: Member Services: 1-800-600-4441 (TTY 711) Talk to someone at the plan by calling 515-327-7012 (TTY 711). Prior authorization requirements for E0482, Provider Chat — A fast, easy way to have your questions answered. A reminder about the National Drug Code (NDC) requirement on physician-administered drugs for Amerigroup Iowa, Inc. Sign up to receive email from Amerigroup Iowa, Inc. Removal of notification requirement for observation level of care, Faxing approval decisions effective 12/01/2020, Providers can now receive and respond to postpay audit record requests via Change Healthcare’s Assurance Attach Assist, Herceptin Biosimilars Medical Step Therapy Notice, Prior authorization requirements for HCPCS code 55899, Change Healthcare Medical Attachment Functionality FAQ, Avastin Biosimilars Medical Step Therapy Notice, Hospice room and board billing update and reminders, Medicare Advantage — Provider Chat — A fast, easy way to get your questions answered, Policy Update: Nurse Practitioner and Physician Assistant Services, Professional. If your kids are eligible for the Healthy and Well Kids in Iowa (Hawki) program, they can join Amerigroup. The Iowa Department of Human Services (DHS) has issued a Notice of Intent to Award a contract to Amerigroup Iowa, Inc. (Amerigroup) to manage the Iowa High Quality Healthcare Initiative, now called the Iowa Health Link Program.