So, there may be hope for you! The layout of Galaxy S10 LED View Cover (LED Wallet Cover) As shown below, the NFC antenna is located on the back (near center) of the cover. 29th May 2016, 03:47 PM | #5 Junior Member. The layout of Galaxy S10 LED View Cover (LED Wallet Cover) As shown below, the NFC antenna is located on the back (near center) of the cover. I have lost hope in Samsung accessories and very displeased with Samsung customer service. Should I just buy a new case? Google ARCore or Device Health Services might have done it but they don't sound related from their descriptions. Also, at the start the mood lighting only turned on when I placed my phone face down. I have messaged Samsung on twitter and live chat and they gave me loads of steps to follow with the final one being to factory reset my device. Immediately after releasing the Power key, press and hold the Volume down key. I have since then bought another cover from amazon so don't know if the issue has been resolved. After the January update, it has stopped working. EJFJCorp . I'm not clear what component did the trick. Samsung Galaxy LED Flip Case, Cover Stopped Working. I too am a UK user and I was initially contacted by the team because I am in the UK they couldn't help me. Google ARCore or Device Health Services might have done it but they don't sound related from their descriptions. 06-01-2018 04:04 AM. The LED cover was working perfectly until I did the update today. I haver tried rebooting in many different ways: with NFC on or off, in safe mode, with the cover on or with the cover off, but nothing helps. Visit our Blog to catch up on the latest Community news, tips for your Samsung products and much more! Led cover not working. Pick an icon for app notifications. I have just noticed something - if I put my phone in the case upside down it turns the phone off!!! Amhow can I use the safe mode? This might be connected, or it might not, but have a look at the following topics : Clear-View-Standing-Cover-problems-after-booting-the-S9, Clear-view-cover-stop-working-after-January-update-One-UI-2-0, When my S9's Clear View Standing Cover starts misbehaving I wipe the cache partition and that typically helps for some time : galaxy-s10-cache-partition. Thanks Meter: 0 . Should I just buy a new case? I've purchased the LED cover, and it only seems to work when the app for it is open. Please let me know how you get on. I'm glad I'm not the only one and I received a similar verdict from Samsung after they made me try all these things. I want to toss my hat into the ring as I am too impacted. After I pulled these updates my LED cover started working again. They then concluded that the update has made the cover stop working but have not provided me … I purchased the s10+ on pre order and purchased the LED view wallet cover also at the same time. Purchased the led cover fo samsung galaxy 7 edge..all of a sudden it's not working… Had the case for 8 months and stopped working. Won't charge anymore. Since then there was an update but it still didn't work. Thanks for your response. Hopefully someone else comes up with a solution as this is currently a normal wallet cover which is not the reason I purchased it. keep volume down pressed untili boot is complete. S10+ LED cover not working. Press and hold the Power key past the model name screen. I was reassured that they will push out an update which will add this feature again. After the January update, it has stopped working. still less than a year (just). ” appears on the screen, release the Power key. Literally everything on the device is the same but The LED notifications no longer appear on the cover. My LED Icon app is v2.2.37, which I don't think has changed. Anyone got any ideas? keep volume down pressed untili boot is complete. And how exactly can I send log files? UK. Took it to a Samsung shop they place it in one of their spares and worked. I'm not clear what component did the trick. keep volume down pressed untili boot is complete. When “SAMSUNG” appears on the screen, release the Power key. Compared to previous generations of LED Wallet cover, Galaxy S10 LED View cover does not introduce any new features, except the covered power button. Problem is, the app seems to close itself after being open for awhile, which means I need to manually open it again everyone for it to work, which I feel defeats the entire purpose. Led stoped working after last update. There was literally an update this morning so I may give it a go if I remember where I placed my cover, Yes  i have the same problem on my S9 pluss cellphone. I purchased the s10+ on pre order and purchased the LED view wallet cover also at the same time. Immediately after releasing the Power key, press and hold the Volume down key. Is there an app related to this case, and if so, have you made sure that it is updated? Tried the recommendation to reset (wish I hadn't ). I even purchased my cover directly from Samsung which is even more frustrating that they are unwilling to help. if anyone wants to try it: Turn the device off. Has this happened to anyone else? It detects themes when I place it in the holder but no digital display on cover. Cant find a way to fix it. i am having the exact same problem on mine as well, no solution so far, After several contact with Samsung it was finally admitted that it was due to the update. The only thing I have not tried is a factory reset. I will try my local Samsung service centre when I get a chance too. Press and hold the Power key past the model name screen. Does anyone know own why this is happening Submit to XDA Portal Quick Reply Reply. I got the LED Wallet case for my Galaxy s8+ about 5 months ago and when i did a system update on my phone, the LED notification screen on the phone case stopped working. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. It does not react to anything anymore. More . Hello there !i have tue same problem and it is driving me crazy.. none know or can help... My let cover have stopped working.. the five still lock and open my phone but not let displayed. seems like a common issue. When I put the cover on I get the notification "congratulations on your new cover" and the "LED icon editor" app also appears. They can be reached at 1-855-SAM-USA1 (726-8721). My LED Icon app … I must say I'm very disappointed that I have the 1tb version and bought the most expensive Samsung cover which has stopped working as a result of their update and now not getting any help regarding my problem. Safe mode didn't make a diffirence for me. Has this happened to anyone else? Re: GALAXY S8 LED wallet case not working, Turn the device off. I have messaged Samsung on twitter and live chat and they gave me loads of steps to follow with the final one being to factory reset my device. Open LED icon editor. To access the cover's settings, navigate to Apps and open LED icon editor. I got the LED Wallet case for my Galaxy s8+ about 5 months ago and when i did a system update on my phone, the LED notification screen on the phone case stopped working. How can I check if apps are updated ? Open LED icon editor. After I pulled these updates my LED cover started working again. Do you have a working solution? I don't know if its the same issue but gave it a go but still no luck. Quote: Originally Posted by Mosuga. When you place the LED cover on your phone, it will automatically install the necessary software, which will appear under Apps. The thing that's annoying is that even though they understand its due to the update, they are not willing to take liability and replace the hardware. Problem 1: The LED cover is not recognized by the phone after Android Pie update. I had the same issue. Is anyone else having the same issue and found a resolution yet? So, there may be hope for you! They then concluded that the update has made the cover stop working but have not provided me with a solution for this problem. Try this link to another post on this forum for same/similar issue but under different title...: S10+ led view cover no longer working after update. To access the cover's settings, navigate to Apps and open LED icon editor. I would try and reach out to our Accessories support line for support, to see if there is anything that could be done. I'm thinking about rolling back to a previous version, if I get time to try it this weekend, I will post results. If your LED cover is not recognized by Galaxy S9 or S9+, you may try (If one does not work, try the next one) : Two phones died while plugged in. If you have a full-functioning LED cover, with all the correct settings (of course, otherwise your LED-cover would'nt have worked before) and you update your phone to Android Pie and the LED cover is not working anymore, then its not a setting that is not okay and its not the LED cover itself that is broken. Turn the device off. For almost all things we have a recall when a fault is identified and either replaced, refunded or exchanged. When “. When “SAMSUNG” appears on the screen, release the Power key. Press and hold the Power key past the model name screen. Purchased the led cover fo samsung galaxy 7 edge..all of a sudden it's not working. After updating Galaxy S9 or S9+ to Android Pie, some owners may find the Galaxy S9 LED wallet cover does not work properly or counter some other issues.

samsung led wallet cover not working

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