Get the simple stuff out of the way first to see if you accidentally muted the headset. To use the mic, gently push (“flip”) the mic forwards. I searched for answers on YouTube and Google and couldn't find anything that works. It connects to your headsets at one end and to the console using the interface provided. To use the mic, gently push (“flip”) the mic forwards. Xbox one mute icon. After all the modules are turned off, take out the power cable of Xbox One. You will hear a tone (low high) when the mic itself is unmuted. Check the mute button and mic connection (if the mic is connected). Discus and support Mic icon on mute - X box one. Discussion in 'XBoX on Consoles' started by MarkButtifant, Jan 30, 2019. The Stealth 600 for Xbox One has an adjustable mic. If you are plugging your headset onto some console (Xbox or PlayStation), you might be using what is called a ‘puck’. We have recently fixed a bug in the LS30 and LS40 that causes the headset to freeze up and the headset will not turn on. If you've experienced this, please let the headset battery die, fully charge the headset, and then perform the firmware update here. There are also volume controls which help you change the sound and mic levels on your headset. Discussion in 'XBoX on Consoles' started by MelCocker, Mar 7, 2019. Now click the Xbox button on Xbox One to turn it off. Mic icon on mute - X box one. You will hear a tone (low high) when the mic itself is unmuted. When this happens, the mic mute LED will stay on constantly until the battery dies. To mute the mic, just flip the mic back the other way. “my headset is stuck on mute and yes i have try the mute button.I have pressed it multiple times and it is still stuck on mute. if anyone knows how to fix this let me know because if i spend 135 dollars i expect it to work so please help me.” Then one day I plugged my headset up and I'm not getting any sound. Xbox One Headset Mic Not Working. After you have waited the time, turn everything back on and check if you can access the mic correctly. Leave the entire setup as it is for around ~ 5 minutes. When the mic is fully pushed forwards, the mic will “lock” into position. To mute the mic, just flip the mic back the other way. When the mic is fully pushed forwards, the mic will “lock” into position. in XBoX on Consoles to solve the problem; The mic icon on the xbox one s is shown on the screen constantly with a slash through it. Solution 2: Changing to Energy Saver in Settings I've updated my controller, that didn't work, that's usually what everyone recommends and I bought a new one today and updated it and its still not working. The Stealth 700 for Xbox One has an adjustable mic.